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Development and implementation of quality management systems in translation agencies
Development and implementation of quality management systems in translation agencies

At Technolex we break quality assurance process into 2 levels: - All of the steps necessary to ensure that the work requested by the customer is of high quality. Everybody is well aware of these processes. - Internal process of evaluating quality of the tasks fulfilled by translators. It is used to train translators, upgrade their skills and also for incentives in order to improve quality.

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Freelancer Selection Criteria for Realizing Projects at Translation Agencies
Freelancer Selection Criteria for Realizing Projects at Translation Agencies

In this article we will consider the reasons why freelance translators who have passed the initial tests at translation agencies do not always receive a large volume of work. Also, we will provide recommendations on building long-term relationships with customers.

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