At Technolex we break quality assurance process into 2 levels: - All of the steps necessary to ensure that the work requested by the customer is of high quality. Everybody is well aware of these processes. - Internal process of evaluating quality of the tasks fulfilled by translators. It is used to train translators, upgrade their skills and also for incentives in order to improve quality.Read full article
In this article we will consider the reasons why freelance translators who have passed the initial tests at translation agencies do not always receive a large volume of work. Also, we will provide recommendations on building long-term relationships with customers.Read full article
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