How to fix “Culture is not supported” error in Trados Studio

“Culture is not supported” error can be fixed.

While opening certain packages, Trados Studio gives you a mysterious unsupported culture message, something like this:

culture-is-not-suppotred-message

In this case, there is only one thing clear about this message—it says that Trados Studio package can’t work with the Norwegian language (NO-NO is the code for Norwegian). But what does this language have to do with the package if it is English-Ukrainian translation?

This message appears because of the conflict between language identifiers of SDLXLIFF files and in the termbase connected to the package.

The only way to get rid of this error we know is to remove the ill-fated termbase. To do this, choose Project Settings > on the left panel choose Language Pairs > choose All Language Pairs > Termbases > unmark the term base check box > press ОК:

project-settings-tembases

 

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